Frequently Asked Questions
Everything you need to know about your DEWALT performance footwear.
How do I determine the correct size for my DEWALT boots?
Our footwear generally runs true to size. We recommend measuring your foot and consulting our detailed size guide, which includes conversions for US, UK, and EU sizing to ensure a perfect fit for your work day.
Are DEWALT boots waterproof or water-resistant?
Many of our models feature specialized waterproof membranes and treated leathers. Please check the specific product description for the 'Waterproof' icon to ensure the model meets your environmental needs.
What is your return policy for footwear?
We offer a 30-day return policy for all unworn footwear in its original packaging. If your boots don't fit or meet your expectations, you can initiate a return through our online portal for a full refund.
Do your safety toe boots meet OSHA and ASTM standards?
Yes, all DEWALT safety-toe footwear is tested to meet or exceed the current ASTM F2413 standards for impact and compression, providing professional-grade protection on the job site.
How long does shipping take for domestic orders?
Standard shipping typically takes 3-5 business days. We also offer expedited shipping options at checkout if you need your gear sooner. You will receive a tracking number via email as soon as your order ships.
How should I clean and maintain my leather work boots?
To extend the life of your boots, remove loose dirt with a soft brush after use. For leather styles, we recommend applying a leather conditioner every few months to prevent cracking and maintain water resistance.